OFFICE POLICIES DURING PANDEMIC
The health and safety of our clients, employees, and their families are of the utmost importance to us during this pandemic. As a precautionary measure, our lobbies are closed to outside visitors and we will not be setting up in-person tax return preparation appointments. However, we remain committed to continuing to provide our clients with the highest level of service. Towards this end, virtual appointments are available upon request. Our virtual meetings have proven to be very successful. In addition, our staff is available by phone and email during normal working hours.
Our St. Charles and Wentzvile offices have locked drop boxes available for you to deliver documents to us. The St. Charles box is located to the left of the front door. The Wentzville drop slot is located in the back door on the south side of the building. Please call our St. Peters office to coordinate a drop-off. These boxes are checked and emptied frequently during weekday hours. If you prefer, we can send you a secure link via email, which will allow you to securely send us your documents electronically.
When your return is complete, you will be contacted by one of our support staff. At that time, you can make an appointment to pick up your return. If you prefer, we can send the return to you electonically or via mail.
We will use e-mail to contact you whenever possible. You may contact any of our staff via e-mail. Staff e-mail addresses consist of the person's first initial and last name @botzdeal.com. For example:
Our current office hours are Monday through Friday, as follows:
8:30am to 5:00pm
8:00am to 5:00pm
9:00am to 4:00pm
We are grateful for your understanding and flexibility during these difficult times. If you have any questions or concerns, please do not hesitate to contact us.
Communication on our part and from our clients will be very important during this tax season.
Referrals are the ultimate compliment. We appreciate referrals and are actively seeking new clients.
IRS.gov assistance 24/7
IRS live telephone assistance is currently unavailable due to COVID-19. Normal operations will resume when possible. Tax help is available 24 hours a day on IRS.gov. The IRS website offers a variety of online tools to help taxpayers answer common tax questions. For example, taxpayers can search the Interactive Tax Assistant, Tax Topics, Frequently Asked Questions, and Tax Trails to get answers to common questions. Those who have already filed can check their refund status by visiting IRS.gov/Refunds.
Welcome and thank you for visiting our Website. In addition to providing you with a profile of Botz, Deal and Company, P.C. and the services we provide, this website has been designed to become a helpful resource tool to you, our valued clients and visitors. Our dedication to superior client service and internal drive to continue to provide the highest quality professional service and guidance.
We have office locations in St. Charles, St. Peters, and Wentzville, MO. We have been providing elite service with bookkeeping, payroll, Quickbooks, taxes, small business, home business, non-profits, and governmental agencies since 1969. We also specialize in auditing, compliance, and consulting services for start-ups to $200 million dollar entities.
We are a full-service Certified Public Accounting firm, providing services to privately owned businesses and their owners, not-for-profit organizations, governmental entities, as well as individual tax planning and preparation. Fundamental to our growth is the philosophy that the client deserves the highest degree of service.
We also have a separate IT group that works with its clients to use technology to grow their businesses. Our interest in the highest degree of service extends to this group.
We invite you to use the tools on our website and learn more about our services. Also, please feel free to contact us with any questions or comments you may have - we'd love to hear from you. We pride ourselves on being proactive and responsive to our clients' inquiries and suggestions.